Pending

Administrative Assistant

Coordinate appointments, facilitate common client requests, and provide general support to all teams.

Compensation:

$45,000

Position Type:

Full-time

Location:

DeLand Office

New York Ave, a digital marketing firm located in historic downtown Deland, is seeking an Administrative Assistant to join their growing team.

The Administrative Assistant will help bridge the gap between the client and New York Ave’s sales, project, and marketing teams. An ideal candidate will have lived in Outlook/Gmail at some point of their professional lives, can master the complexity of appointment scheduling across multiple calendars, and possess strong people skills with an emphasis on excellent customer service.

This position requires someone who isn’t afraid to talk on the phone, can multi-task while staying highly organized, enjoys research and problem solving, and can bring an energy to every conversation that leaves the other person feeling positive about working with New York Ave.

How we’ll determine a “great fit” for this position:
Culture-fit first, ability and versatility second, experience and training third.

Primary responsibilities include:

Coordinate, schedule, and manage multiple appointment calendars to facilitate meetings between clients and our sales, project, and marketing teams (Skill: Coordination and multi-tasking)
Promptly answer and return inbound calls and voicemails, take and relay messages, and coordinate follow-up when necessary (Skill: Friendly, efficient call management)
Follow-up and follow-through on miscellaneous requests by clients, and our sales, project, and marketing teams (Skill: General technical knowledge and problem-solving capability, organization, and time management)
Provide support for new client onboarding by interviewing and completing questionnaires with the client, gathering and documenting all necessary usernames and passwords, and taking notes during critical meetings (Skill: Fast typing, consistency of data input and organization)
Quote and place orders with GotPrint.com and/or Moo.com for client’s printed needs upon request (Skill: Serious attention to detail)
Research and provide answers and solutions for clients and internal teams upon request (Skill: Problem solving using Google like a pro)

General responsibilities include:

Stay plugged into emerging technologies/industry trends and apply them to operations and activities
Participate in meetings with clients, accompanied by a senior team member, to determine the scope of a project
Create and maintain documentation as it relates to your role and responsibilities
Incorporate ideas recommended by the clients or peers into the final product
Take part in workshops and ideation sessions
Internal projects as required